Trice Systems Private Limited(here in after "us", "we", "our" or "Company" (not case-sensitive), which includes its affiliates, successors or assigns, is the owner of TRICE("App").
NOTE: Any information that is accessible and available in the public domain and can be furnished under the Right to Information Act, 2005 or under any other law, for the time being in force, shall not be construed to be eitherpersonal information or sensitive personal data.
In order to use the App or avail the Services offered by us on our App, you are required to create a Profile, and provide us with your Account Information. BY USING OUR APP OR SERVICES AND WITH REGARD TO THE PURPOSE AND FUNCTION OF THE SAME AS AN INFORMATION SHARING PLATFORM, YOU VOLUNTARILY CONSENT TO SHARING YOUR ACCOUNT INFORMATION WITH ENTITIES THAT INTEND TO ENTER INTO A COMMERCIAL RELATIONSHIP WITH YOU, AND TO AVAIL OUR APP'S PLATFORM, MAY HAVE ENTERED INTO A COMMERCIAL RELATIONSHIP WITH US.Your Account Information may contain Personal Information and SPD such as name, residential address, email, user ID, passwords, contact numbers, and financial information. Additionally, when you communicate with us via emails, telephone calls or through other means of correspondence (e.g. fax, post, etc.) we may ask you to voluntarily provide us with information that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by us. Without prejudice to the generality of the above, to enable us to provide you the Services sought by You, information collected from you may include,but is not limited to, the following:
b. Purpose of collecting Information: You understand that for the purposes of effectively providing you the Services sought by you through use of the App, we may use the Account Information or Other Information: (a) to share such Account Information or Other Information with third parties or Entities with whom we may enter into a commercial relationship with, (b) for the purpose of providing you the Services, (c) for commercial purposes, and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, (d) for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties, entities and our affiliates, and (e) debugging issues related to customer support.
Additionally, we also reserve the right to use information provided by you for the following purposes: (a) to contact you for the purpose of offering any new service or obtaining any feedback regarding our App and/or the Services, and (b) analyzing software usage patterns for improving product design and utility.
c. Account Information Changes:You are solely responsible for maintaining the accuracy and completeness of the Account Information you submit to us, such as your contact information provided as part of the Profile creation process. If your Account Information changes, you may correct, delete inaccuracies, update or amend the information by making the change on your Profile page. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or we have reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, we may, at our sole discretion, delete such inaccurate information and/or discontinue access to the App, or Services, to you. There may be circumstances where we will not correct, delete or update your Personal Information, including (a) where the Personal Information is opinion data that is kept solely for evaluative purpose; and (b) the Personal Information is in documents related to a prosecution if all proceedings relating to the prosecution have not been completed.
d. Cancellation of Account and Deletion of Information: If you wish to cancel your Account or request that we no longer use your information to provide you Services, you shall delete the App and not use any of our Services. For deletion of Information of the User, the User must make a request in writing to TRICE with reasonable information to prove the identity of such User, and asking for the deletion of the particular information, subject to payment of reasonable fees that may be required to be paid to accommodate such a request. TRICE will seek to act on that request within a reasonable time period and in accordance with applicable law. In case of denial of the User's request for deletion, TRICE will provide the reasons for such refusal to the User.
e. Retention of User Information: We shall retain information for the time-period needed for effectively providing the Services or use of the App, or otherwise required under any other law for the time being in force. Further, Weshall retain your Account Informationas long as your Account is active, which implies that you need access to the Appand/or the Services. After a period of time, your data may be anonymized and aggregated and may be held by us, as long as necessary for us to provide our Services effectively.
f. Opt-out by User:If you wish to opt-out of receiving non-essential communications such as promotional and marketing-related information via email, regarding new Services that we may offer, you may choose to send an email to email@example.com such intent of not receiving non-essential communications as described in this clause.You could also follow the unsubscribe option in commercial email messages. Please note that such unsubscribing, would not opt you out of receiving any administrative, legal and service notices from TRICE.
g. Payment: We may require you to pay with a credit card, wire transfer or debit card or any other mode of payment, for the use of some of our Services. In such instances we may collect your credit/debit card number and/or other financial institution information such as bank account numbers, and will use that information for the billing and payment processes, including but not limited to, the use and disclosure of such credit/debit card number and other relevant information to third parties or Entities, as necessary to complete billing operations. However, it is important for you to understand that, credit/debit card verification is completed only if you authenticate the verification process.
h. You are advised that, during making online payments for the Services availed on our App, you should not send your credit/debit card details through unencrypted electronic platforms.You are responsible for keeping your personal information confidential, since the transmission of information via the internet is not completely secure and safe. We shall try our best to ensure that your personal information or sensitive personal data is protected, however, we cannot guarantee the security of the data, which is transmitted through the App.
i. Due to the communication standards on the Internet, we may receive Internet Protocol (IP) address of the devices that you may have used to access our App or avail our Services (or the proxy server you use to access the World Wide Web), details regarding the type of operating system used by your device, details regarding the web browser and language that you use, email patterns, the pages and websites viewed on the web, as well as the name of your Internet Service Provider (ISP), and such other information. This information is used to analyze the overall trends and to learn about your behavior on the App, to help us improve your experience on our App. This information, that is acquired, is also useful to gather demographic information about the user base, as a whole. The linkage between your IP address and your personally identifiable information is not shared with or disclosed to third parties or entities.Notwithstanding the above, we may share and/or disclose some of the aggregate findings (not the specific data) in anonymized form (i.e., non-personally identifiable) with service providers, merchants, advertisers, sponsors, investors, strategic and marketing partners, and others in order to facilitate efficient development of App and fulfilment of Services for Users.
j. The App uses temporary cookies to store certain data (that is not Personal Information or SPD), that is used by us and our service providers for the technical administration of the App, determining the popularity of our content, research and development, and for User administration. In the course of serving advertisements or optimizing Services to you, we may allow authorized third parties to place or recognize a unique cookie on your browser, so as to allow them to deliver the Services they are providing. These cookies, however, do not store any of your Personal Information. Most internet browsers automatically accept cookies but you may adjust your settings to disable or block cookies or set-up an alert, when cookies are being sent to your device. If cookies are disabled you may still use the App, but the features on the App may be limited, for example, you may not be able to access certain websites or forums or avail certain Services.
k. A User shall have limited access to the App and/or the Services without creating a Profile or Account on the App. The Users who send their queries to us via e-mail should provide us their name and phone numberand related contact details. In order to have access to all the features and benefits on our App, you must first create a Profile on our App. To create a Profile, you are required to provide the following Account Information:
We may, in future, include other requests for information from you to help us customize the App and to deliver different Services to you.
We have implemented appropriate security safeguards keeping in mind the risks associated with the processing of the personal data (including Personal Information and SPD) of the Users, from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. However, for any data loss or theft due to unauthorized access to the User's electronic devices, we shall not be held liable for any loss whatsoever incurred by the User.
It is important for you to protect yourself against unauthorized access to your Login Credentials, your computer system and your mobile phone and any such device. Be sure to log off from the App when finished. We do not undertake any liability for any unauthorized use of your Profile or the Login Credentials to access your Profiles. Further, you must note that you shall be liable to indemnify us due to any loss suffered by it, due to such unauthorized use of your Profile or Login Credentials. If you suspect any unauthorized use of your Profile or Login Credentials, you must immediately notify us by sending an email to firstname.lastname@example.org. Upon such notification from you, we may at best assist you to change your password. Beyond assisting you to change your password we do not intend to offer any other assistance. Further, you must note that you shall be liable to indemnify us due to any loss suffered by us, due to such unauthorizeduse of your Account and password.
Further, we shall not be responsible for any breach of security or for any actions of any third-party Entities or events that are beyond our control; including but not limited to, acts of Service Providers and other Users, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
b. If you continue to use our Services or access the App after a notice of changes has been sent to you or published on our App, you hereby provide your consent to the changed terms. We cannot be held liable at any juncture later for your lack of awareness about such changes.
c. We understand the importance of protection of the privacy and safety of minor children. We strongly encourage parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission and supervision. Although, our App and Services are not intended for use by minors, we respect the privacy of minors who may inadvertently use the Internet, but only with the consent of a parent or guardian.